
Leadership/ Management
Our team has direct experience in the following roles:
Managing Director, Chief Operating Officer, CEO, Network Development, Sales, After-sales , General Management, Sales & After-sales Management.
We continue to work with many heads of business and senior management teams (general management, sales after-sales, HR, and Finance) utilising a Swot Plus consultant to successfully provide coaching & a mentoring approach to create operational objectives & strategies.
Sample of areas covered:
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Focusing on the Management team
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Creating operational objectives & strategies
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KPI Management
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Reports: consolidated performance collected by several detailed data streams
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Introduction of forecasting tools
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Improvement in managerial efficiency
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Increase in transparency between all departments; resulting in synergy to support dealer strategies and achieve common goals
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Focus on areas such as customer satisfaction, daily improvement processes led at senior management level
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Management & Performance Strategies & Work flow
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Internal yearly objectives & strategies aligned with group & principals
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Management processes
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Analysis of performance
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Achievement of departmental annual objectives & strategies