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Bench-Marking -Business Excellence

Achieved by initially analysing all operational aspects of the business.

This in turn outlines the strengths, weaknesses and opportunities.

Working ‘hand in hand’ with the management teams utilising a unique tool designed with ‘Business Excellence’ in mind, inter-regional comparisons can be defined (where data is available) and recommendations made. Already to date & after implementation, this has already increased levels of profitability, productivity, efficiency and excellence with clients who have employed our services.

Sample of areas covered:

  • General Management: All departmental performance

  • Planning (Strategic, tactical, operational)

  • HR Structure / Process & Policy guidelines

  • Training & Development Plans

  • Market & Pricing Analysis & Research

  • Key Performance Indicators & Management Reporting

  • Planning, Budgeting & Forecasting

  • Stock Management

  • Customer Satisfaction

  • Mystery Shop

  • Reviews & Assessments

  • Enquiry Management (and Measurement)

  • Workshop Planning, Capacities and Flow

  • Additional Profit Opportunity Solutions

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